Care

We are committed to providing excellent care for all our residents.

To do this, we provide 24 hour residential and nursing cover, every day of the year. We develop a care plan for each resident, taking into account their individual needs which range from those who simply need a little more help to those with acute needs.

We seek input from each resident, and their relatives, in designing these care plans, which are then reviewed and refreshed a minimum of four times per annum. Each resident is looked after by a team of carers whilst in the home, with one key worker having overall responsibility for their care.

We have a residents’ group which meets monthly and a quarterly relatives meeting to gather feedback on the running of the home and to discuss suggestions for continuous improvement.

Copies of our policies and procedures together with our most recent Care Commission report are available from the Matron on request.